A 99.9% Server Uptime
Our shared hosting system is based on a steady, high–end hardware architecture and a significantly customized Linux variation. That’s why, irrespective of what your web site is, or how many website visitors you’ve got, or even in case there’s a DDoS attack, our hosting servers will stay up and running and your sites will stay visible online.
All shared hosting plans offer a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you would like to offer a premium–quality web hosting service, you can barely count on the default network configuration in a datacenter. We have built our own custom network so as to ensure a blazing–fast connection speed with the outside world.
And thanks to this, no matter which data center facilities you choose: our US data center, our UK data center, in our FI data center, in our Eastern Europe data center or our AU data center, you will enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your hard–earned money on the line, you cannot feel truly secure. This is why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel content with our hosting service or in case you have to get a bit more powerful hosting solution, such as a VPS servers or even a dedicated servers – you’ll get your money back in full, without concealed fees or return taxes.
24/7 Technical Support
In the event that you have a web hosting company, your technical support engineers are of chief importance. This is the reason why we have meticulously hand–picked a very skilled group of technicians, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting solutions.
And not just that, our company offers a 1–hour response time guarantee. All help requests are replied to in less than one hour and our average support ticket response time is less than 20 minutes!