Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center incorporated into our Hosting Control Panel. It includes an enormous knowledge base with commonly asked questions and in–depth instructional articles contributed by our experienced help desk support team.

  • Top quality support service

  • Video Tutorials

  • If you’d like to see how a task is accomplished or how an issue is sorted out, rather than just reading about it, take a look at our selection of how–to video tutorials. They address various issues and will help you swiftly understand how to work with the Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock client support service with a 60–minute response guarantee. A team of capable techs will be available to you to respond to all the enquiries that you might possibly have. During off–peak times, an answer will be provided in even less than twenty minutes.