1 hour ticket response
We are committed to offering a quick and adequate response to each client support ticket submitted by a user. Our skillful tech support staff members will examine your inquiry and will think of the most efficient solution. We offer a 1–hour response time guarantee for all tech support tickets. As a matter of fact, our average tech support ticket response time has proved to be twenty minutes.
A Top–Notch Client Care Service
Each member of our customer service staff has several years of experience in the shared hosting industry and almost all of them have been with us for at least five years. They all are ready to answer all your questions in the most competent way possible.
A User–Friendly Help Center Section
In the Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick tips on how to use our web hosting services. You can see the answers to your queries in our F.A.Q. repository, see more details in the web hosting account administration articles or check out our step–by–step video tutorials.